Sign into your account or enter your order tracking number, click here.
You’ll be able to see order details and shipping information for all your orders. after your order ships, we’ll email you with your tracking information.
if you have an existing Cotton Mellon account, please log in here to view your order status. please be sure to check other email folders as the email may have been redirected. otherwise, you may write to us at firstname.lastname@example.org and we will be happy to assist you.
In the case of items damaged during shipment, please immediately write to our customer care department at email@example.com. We will work with you to replace your item as fast as we can. if we are able to locate a replacement, we will send it to you at no charge to you, and will ask you to return the damaged/defective item to us.
If your order does not get processed or is canceled, please write to us at firstname.lastname@example.org, and we will be happy to assist you.
Please check our product warranties page here